As a user of the web site Tripsolver (operated and termed as, the "Tripxol"), your privacy is of the upmost importance to us, and your continued trust in us is a commitment we take very seriously. We want to give you, the consumer, a better understanding on how we collect, use and protect the personal information of those using the Tripsolver Service.

We care for our customers and strongly obey not to sell/rent any or all of customer information to third parties and recommend reviewing and going through our privacy policy. For all question related to privacy policy please email us at custserve@Tripsolver.net we will review and reply in timely manner.

1. WHAT IS PERSONAL INFORMATION?

Personal information is data that can identify you, including your name, address, telephone number, e-mail address, and credit card information. Please review this Privacy Policy and rest assure that we do not sell our customers' personal information to third parties.

2. WHAT PERSONAL INFORMATION DOES TRIPSOLVER COLLECT AND HOW IS IT USED?

To make a purchase online, using the Tripsolver Service, a credit or debit card, expiration date, and your credit or debit card billing address is required. In order to buy services using our portal, we require certain information such as your name, telephone number, e-mail address, date of birth and gender, and/or the names of travel agency. This information is required so that we can process, and confirm your transactions.

3. WHY DO I HAVE TO GIVE MY TELEPHONE NUMBER?

Tripsolver Service needs your contact telephone number and email address so that in the event that we need to inform you of changes that may affect your services. When you provide us with a mobile telephone number as the contact number, you agree that you are providing us with your express consent to receive messages from Tripsolver.

4. WHAT IS AUTOMATIC LOGGING OF SESSION DATA?

Session data involves many things including, but not limited to, device information, IP address, operating system and browser software information, and the actions conducted by the visitor while using the Tripsolver Service. We collect session data because it is useful to us in analyzing data such as the unique way the visitor examines the site, how long they visit and what they click on during the visit. The session data helps us diagnose problems with our servers and better manage our systems. We also use session data to help prevent fraud or unauthorized use of our site.

5. WHAT ARE “COOKIES” AND SIMILAR TECHNOLOGIES AND HOW ARE THEY USED BY Tripsolver?

  1. "Cookies" are small pieces of information that are stored on your computer's hard drive. Tripsolver uses cookies to personalize your experience for example, Cookies will allow you to log in to our site without having to type your log-in name each time, it will also store your user preferences and settings, and hence this will improve your user experience. Cookies also help us determine the effectiveness of our offerings, advertisements, and email communications.
  2. “Web beacons” (also known as clear gifs, pixel tags or Web bugs), are tiny graphics with a unique identifier, that are placed in the code of a Web page used to monitor the traffic patterns of users from one page to another within our website. This beacon helps to improve website operation. We may also allow our service providers to use unique identifiers to comprehend which emails have been opened by consumers and to track the traffic and activities on our site. Overall this helps Tripsolver measure the proficiency of our content and other offerings.

6. WHAT DATA COLLECTED IS SHARED TO THIRD PARTIES

Similar to other travel companies operating online, Tripsolver participates in cookie-based interactions where unspecified data is accumulated about your browsing performance and correlated into distinctive topics of interest (such as travel). These topics of interest are disclosed to advertisers and ad networks, so they can customize products and services to your unique interests. We do not share personal information (such as your email address) with these companies and we do not permit these companies to collect any such information about you on our site.

7. HOW DOES TRIPSOLVER USE GPS LOCATION INFORMATION?

GPS location services information may reveal your actual locality. We use this data information to manage and customize your requests. We also use location information to develop new features, a superior user experience and to improve the overall value of the Tripsolver Service.

8. HOW ELSE IS MY INFORMATION USED?

Occasionally, we may add or improve services available using the Tripsolver Service. To the extent these services are provided and used by you, we will use the information you provide to customize the service requested. We may also store such information to assist us in making the Tripsolver Service better and easier to use.

9. WITH WHOM WILL MY PERSONAL INFORMATION BE SHARED?

We use third parties suppliers, such as airline, hotel, car-rental Company, cruise line or other involved suppliers to provide a segment of the services and technology that make up the Tripsolver Service. When you book travel using the Tripsolver Service, we provide only the necessary portion of your personal information that is needed for the successful execution of your travel arrangements. The information we provide is protected by confidentiality agreements and is to be used solely for the purpose(s) permitted by such agreements.

If required to do so by law, court order, or requested by other government or law enforcement authority, we may disclose personal information. Finally, we may share your information in the event of a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

10. WHAT SAFEGUARDS ARE USED TO PROTECT MY INFORMATION?

While no website can assure total security, Tripsolver has executed administrative, technical, and physical security measures calculated to protect the privacy information you provide to us. Only authorized employees are permitted to access personal information, and only under certain situations. In addition, we use encryption when transmitting your sensitive personal information between your system and ours. We use firewalls and intrusion detection systems to prevent unauthorized persons from obtaining access to your information.

11. WHAT OTHER INFORMATION SHOULD I KNOW ABOUT MY PRIVACY?

When using the Tripsolver Service, you will see connections to other web sites, and services. Please note that when you click on one of these links, you will be using another company's web site, application or service. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. Each third party website provides its’ own unique privacy policy, you should read these also.

This Privacy Policy was last revised on May 15th 2017. We review our Privacy Policy from time to time, and make changes to the policy in connection with that review and you may wish to intermittently review this page to make sure that you have the current version.

We do not knowingly permit the Tripsolver Service to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age).


Thank you for using the Tripsolver Service!

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